| 1,223 | 1 | 455 |
| 下载次数 | 被引频次 | 阅读次数 |
当前，我国改革发展进入“深水区”,政府公信力在推动深化改革、维护社会稳定、提升治理效能及促进法治建设等方面的作用愈发显著。在此背景下，如何优化国家形象、增强公众对政府的权威感知，日益成为学界关注的重要议题。尽管以往研究已注意到公众满意度对政府权威的影响，但基于“动态心理感知”视角对其背后的机制与条件展开论述的相关研究仍较为匮乏。本研究构建了以社会发展获得感为中介变量、以政治价值观为调节变量的假设模型，旨在探讨政府满意度对政府权威的跨层次影响。通过对31个省份中84个地级市的11000份有效数据进行分析，本研究发现：社会发展获得感在政府满意度对政府权威感知的正向影响中具有中介作用，且政治价值观显著调节了社会发展获得感对政府权威感知的直接作用及其对主效应的中介作用。本研究揭示了政府满意度如何通过增强个体正向心理促进其政府权威感知的作用机制，为提升公众社会发展获得感、深化国家权威建设提供了有益的实证支持与启示。
Abstract：China has now entered a deep stage of its reform and development. The role of Government-Public Trustworthiness Power(GTP) in promoting the deepening of the reforms, maintaining the stability of society, improving the effectiveness of governance, and promoting the construction of the rule of law have become increasingly prominent. Against this background, optimizing the national image and enhancing perceptions of government prestige have gradually become essential topics in academia. Although prior studies have taken note of the effects of public satisfaction on government prestige, there has been less research on the process mechanisms and the boundary conditions from the perspective of “dynamic psychological perceptions”. Based on the theory of social exchange, the broaden-and-build theory of positive emotions, and the theory of attribution, this study constructs a theoretical model in which a sense of social development gains serves as a mediating variable and political values act as a moderating variable to explore the cross-level impact of government satisfaction on government prestige. Based on an analysis of 11000 valid data samples collected from 84 prefectural-level cities in 31 provinces across China, we study how and when government satisfaction positively impacts perceptions of government prestige via a strengthening of a sense of social development gains. The main conclusions of this paper are as follows. First, government satisfaction positively impacts perceptions of government prestige. According to social exchange theory, government satisfaction as a subjective positive evaluation, originates from the public's recognition of the value that the government composition, administrative actions, governance effectiveness, and so on, have in meeting their own needs. Through the effects of successful and rational exchanges, this can generate and maintain the public's positive perceptions of government prestige. Second, a sense of social development gains mediates the positive influence of government satisfaction on government prestige. According to the broaden-and-build theory of positive emotions and the theory of social exchange, government satisfaction is one kind of positive emotion that helps individuals form favorable perceptions of social development and strengthens their sense of gain. After a process of expansion, construction, and cancellation, the sense of social development gains will translate into government support and perceptions of government prestige. Third, political values greatly moderate the direct effects of the sense of social development gains on government prestige and the mediating effects of a sense of social development gains on the main effects. According to the theory of attribution and the theory of social exchange, the more prominent the “benefit the people and boost the country” characteristics in political values, the stronger the positive influence of the sense of social development gains on government prestige and the mediating effects of the sense of social development gains between government satisfaction and government prestige. The theoretical significance of this study is reflected in three areas. First, this study adopts an innovative research perspective regarding government satisfaction that is centered around a mechanism of “dynamic individual perceptions” in the construction of government prestige Additionally, it reveals the mediating mechanism whereby government satisfaction promotes the formation and development of government prestige by enhancing the public's sense of social development gains. Last, this study also examines the boundary conditions for the transformation of a sense of social development gains into perceived government prestige.In sum, this study reveals how government satisfaction promotes government prestige through increased positive perceptions, thus providing beneficial empirical support and enlightenment for enhancing a sense of social development gains and furthering the construction of state prestige.
鲍旭辉，黄杰，李娜，等.2022.主动性人格对学习投入的影响：领悟社会支持和积极情绪的链式中介作用[J].心理与行为研究，20(4):508-514.Bao X H,Huang J,Li N,et al.2022.The influence of proactive personality on learning engagement:The chain mediating effect of perceived social support and positive emotions[J].Studies of Psychology and Behavior,20(4):508-514.(in Chinese)
陈永国，钟杨.2012.公共服务、政府管理对政府公信力的影响——中国城市政府公信力问题的调查研究[J].上海交通大学学报(哲学社会科学版),20(3):16-23.Chen Y G,Zhong Y.2012.Influence of public services and government governance on credibility of the government in China[J].Journal of Shanghai Jiaotong University (Philosophy and Social Sciences),20(3):16-23.(in Chinese)
崔金云.2003.合法性与政府权威[J].北京大学学报(哲学社会科学版),(S1):65-70.Cui J Y.2003.Legitimacy and government authority[J].Journal of Peking University (Philosophy and Social Sciences),(S1):65-70.(in Chinese)
崔金云.2005.政府过程中的政府权威[J].理论与改革，(1):23-25.Cui J Y.2005.Government authority in the process of government[J].Theory and Reform,(1):23-25.(in Chinese)
崔雪峰.2010.当代中国政府权威论[D].长春：吉林大学.Cui X F.2010.The study on contemporary Chinese government authority[D].Changchun:Jilin University.(in Chinese)
董洪杰，谭旭运，豆雪姣，等.2019.中国人获得感的结构研究[J].心理学探新，39(5):468-473.Dong H J,Tan X Y,Dou X J,et al.2019.The structure of Chinese sense of gain[J].Psychological Exploration,39(5):468-473.(in Chinese)
郭小艳，王振宏.2007.积极情绪的概念、功能与意义[J].心理科学进展，15(5):810-815.Guo X Y,Wang Z H.2007.Concept,function and meaning of positive emotion[J].Advances in Psychological Science,15(5):810-815.(in Chinese)
韩宏伟.2015.超越“塔西佗陷阱”:政府公信力的困境与救赎[J].湖北社会科学，(7):29-34.Han H W.2015.Beyond the “The Tacitus Trap”:The dilemma and redemption of government credibility[J].Hubei Social Sciences,(7):29-34.(in Chinese)
何安明，吴晨阳，石伟，等.2023.青少年感恩与获得感的关系：一项交叉滞后研究[J].中国临床心理学杂志，31(2):447-450.He A M,Wu C Y,Shi W,et al.2023.Relationship between gratitude and sense of gain in adolescents:A cross-lagged study[J].Chinese Journal of Clinical Psychology,31(2):447-450.(in Chinese)
胡洁.2021.社会变迁与当代中国民众的政府满意度研究[J].中央民族大学学报(哲学社会科学版),48(1):79-88.Hu J.2021.Social change and government satisfaction of contemporary Chinese people[J].Journal of Minzu University of China (Philosophy and Social Sciences Edition),48(1):79-88.(in Chinese)
胡荣，焦明娟.2023.善治之基：中国民众的获得感与政治支持[J].东南学术，(6):78-88.Hu R,Jiao M J.2023.The foundation of good governance:The Chinese people's sense of gain and political support[J].Southeast Academic Research,(6):78-88.(in Chinese)
贾奇凡，尹泽轩，周洁.2018.行为公共管理学视角下公众的政府满意度：概念、测量及影响因素[J].公共行政评论，11(1):62-82.Jia Q F,Yin Z X,Zhou J.2018.Public satisfaction with government under the view of behavioral public administration:Concept,measurement and predictors[J].Journal of Public Administration,11(1):62-82.(in Chinese)
李春玲.2023.新兴青年的政府满意度及其影响因素研究[J].中央民族大学学报(哲学社会科学版),50(6):110-121.Li C L.2023.Research on government satisfaction and its influencing factors of emerging youth[J].Journal of Minzu University of China (Philosophy and Social Sciences Edition),50(6):110-121.(in Chinese)
李鹏，柏维春.2019.人民获得感对政府信任的影响研究[J].行政论坛，26(4):75-81.Li P,Bai W C.2019.The research on the impact of people's sense of gain on government trust[J].Administrative Tribune,26(4):75-81.(in Chinese)
刘伟，彭琪.2021.政府满意度、生活满意度与基层人大选举参与——基于2019年中国民众政治心态调查”的分析[J].政治学研究，(2):53-65.Liu W,Peng Q.2021.Government satisfaction,life satisfaction and electoral participation of people's congress at grassroots level:Based on the data of the “Chinese people's political mentality survey” in 2019[J].CASS Journal of Political Science,(2):53-65.(in Chinese)
吕维霞，王永贵.2010.基于公众感知的政府公信力影响因素分析[J].华中师范大学学报(人文社会科学版),49(4):33-39.Lü W X,Wang Y G.2010.Analysis of influencing factors of governments' public trust:Based on public rerception[J].Journal of Huazhong Normal University (Humanities and Social Sciences),49(4):33-39.(in Chinese)
吕小康，黄妍.2018.如何测量“获得感”——以中国社会状况综合调查(CSS)数据为例[J].西北师大学报(社会科学版),55(5):46-52.Lü X K,Huang Y.2018.Measuring “sense of gain”:Based on the analysis of the survey data of Chinese society[J].Journal of Northwest Normal University (Social Sciences),55(5):46-52.(in Chinese)
马得勇，王志浩.2017.“批判性公民”及其政治态度[R]//中国政治参与报告(2017).北京：社会科学文献出版社，188-211.Ma D Y,Wang Z H.2017.“Critical zitizens” and their political attitudes[R]//Annual Report on Political Participation in China (2017).Beijing:Social Sciences Academic Press,188-211.(in Chinese)
马丽云，莫文.2022.自我损耗下积极情绪对亲社会行为的影响[J].心理与行为研究，20(5):684-691.Ma L Y,Mo W.2022.The influence of positive emotion on prosocial behavior under ego-depletion[J].Studies of Psychology and Behavior,20(5):684-691.(in Chinese)
谭旭运，董洪杰，张跃，等.2020.获得感的概念内涵、结构及其对生活满意度的影响[J].社会学研究，35(5):195-217.Tan X Y,Dong H J,Zhang Y,et al.2020.Connotation and structure of the sense of gain and its influence on life satisfaction[J].Sociological Studies,35(5):195-217.(in Chinese)
田凯.2016.治理理论中的政府作用研究：基于国外文献的分析[J].中国行政管理，(12):118-124.Tian K.2016.The study of the role of government in governance theory[J].Chinese Public Administration,(12):118-124.(in Chinese)
王浦劬，季程远.2018.新时代国家治理的良政基准与善治标尺——人民获得感的意蕴和量度[J].中国行政管理，(1):6-12.Wang P Q,Ji C Y.2018.Relative acquisition in transitional society:Measurement,change and comparison[J].Chinese Public Administration,(1):6-12.(in Chinese)
王浦劬，孙响.2020.公众的政府满意向政府信任的转化分析[J].政治学研究，(3):13-25,125.Wang P Q,Sun X.2020.An empirical analysis of the transformation from citizen's satisfaction into trust of the government[J].CASS Journal of Political Science,(3):13-25,125.(in Chinese)
吴川徽，黄仕靖，袁勤俭.2020.社会交换理论及其在信息系统领域的应用与展望[J].情报理论与实践，43(8):70-76.Wu C H,Huang S J,Yuan Q J.2020.Social exchange theory and its application and prospect in the field of information system research[J].Information Studies:Theory & Application,43(8):70-76.(in Chinese)
武晓峰.2008.近年来政府公信力研究综述[J].中国行政管理，(5):63-67.Wu,X.F.2008.Review of the public credibility study in recent years[J].Chinese Public Administration,(5):63-67.(in Chinese)
徐国亮.2007.和谐社会视角下的中国政府权威建设[J].中州学刊，(2):20-22.Xu G L.2007.The construction of Chinese government authority from the perspective of a harmonious society[J].Academic Journal of Zhongzhou,(2):20-22.(in Chinese)
阳义南.2022.获得感、公平度与国民幸福感提升——基于CGSS微观调查数据的分析[J].社会科学辑刊，(3):50-59.Yang Y N.2022.The sense of gain,fairness and improvement of national happiness:An analysis of micro survey data based on CGSS[J].Social Science Journal,(3):50-59.(in Chinese)
于海.2021.西方社会思想史[M].3版.上海：复旦大学出版社，602.Yu H.2021.A history of western sociological thought:From plato to bourdieu[M].3rd ed.Shanghai:Fudan University Press,602.(in Chinese)
于洋航.2021.城市社区公共服务、生活满意度与居民获得感[J].西北人口，42(3):78-90.Yu Y H.2021.Urban community public service,life satisfaction,and sense of gain[J].Northwest Population Journal,42(3):78-90.(in Chinese)
张爱卿.2003.归因理论研究的新进展[J].教育研究与实验，(1):38-41.Zhang A Q.2003.New advances in attribution theory[J].Educational Research and Experiment,(1):38-41.(in Chinese)
张晓东，朱敏.2012.激励、同事态度和个人文化对知识共享的影响[J].科研管理，33(10):97-105.Zhang X D,Zhu M.2012.The impact of incentive,attitude toward colleagues,and personal culture on the knowledge sharing[J].Science Research Management,33(10):97-105.(in Chinese)
郑建君.2020a.中国公民美好生活感知的测量与现状——兼论获得感、安全感与幸福感的关系[J].政治学研究，(6):89-103.Zheng J J.2020a.The measurement and status quo of Chinese citizens' perceived better life:The relationship among sense of gain,sense of security and subjective being-well[J].CASS Journal of Political Science,(6):89-103.(in Chinese)
郑建君.2020b.政治心理学[M].北京：北京师范大学出版社，317.Zheng J J.2020b.Political psychology[M].Beijing:Beijing Normal University Publishing Group,317.(in Chinese)
郑建君，赵东东.2021.国家何以稳定：基于政治价值观影响作用的分析[J].新视野，(1):46-51.Zheng J J,Zhao D D.2021.How can the nation be stable:An analysis based on the influence of political values[J].Expanding Horizons,(1):46-51.(in Chinese)
郑建君，赵东东.2022.当代中国公民政治价值观结构及特征初探[J].政治学研究，(4):103-118.Zheng J J,Zhao D D.2022.A preliminary study of the structure and characteristics of contemporary Chinese citizens' political values[J].CASS Journal of Political Science,(4):103-118.(in Chinese)
郑建君，高敬雯.2024.公众美好生活感知对政府权威的影响——基于政府信任的分析[J].国家现代化建设研究，3(4):133-148.Zheng J J,Gao J W.2024.The influence of public's perceived better life on government prestige:An analysis based on government trust[J].Journal of Modernization Studies,3(4):133-148.(in Chinese)
周文莉，顾远东，唐天真.2020.积极情绪对研发人员创新行为的影响：创造力效能感与工作卷入的中介作用[J].科研管理，41(8):268-276.Zhou W L,Gu Y D,Tang T Z.2020.Influence of R&D personnel's positive emotion on their creative behavior:The mediating effect of self-creativity efficacy and job involvement[J].Science Research Management,41(8):268-276.(in Chinese)
邹宇春，刘颖，赵富民，等.2022.青年生活满意度、政府信任与志愿服务参与行为之间的关系研究——基于CSS2021数据实证研究分析[J].青年发展论坛，32(3):15-26.Zou Y C,Liu Y,Zhao F M,et al.2022.Research on the relationship between youth life satisfaction,government trust and volunteer service participation behavior——Empirical research and analysis based on CSS2021 data[J].Youth Development Forum,32(3):15-26.(in Chinese)
Ahmad R,Nawaz M R,Ishaq M I,et al.2023.Social exchange theory:Systematic review and future directions[J].Frontiers in Psychology,13:1015921.
Beeri I,Uster A,Vigoda-Gadot E.2019.Does performance management relate to good governance?A study of its relationship with citizens' satisfaction with and trust in Israeli local government[J].Public Performance & Management Review,42(2):241-279.
Beshi T D,Kaur R.2020.Public trust in local government:Explaining the role of good governance practices[J].Public Organization Review,20(2):337-350.
Christensen T,L?greid P.2005.Trust in government:The relative importance of service satisfaction,political factors,and demography[J].Public Performance & Management Review,28(4):487-511.
Cook K S,Whitmeyer J M.1992.Two approaches to social structure:Exchange theory and network analysis[J].Annual Review of Sociology,18(1):109-127.
Cook K S,Cheshire C,Rice E R W,et al.2013.Social exchange theory[M]//DeLamater J,Ward A.Handbook of Social Psychology.2nd ed.Dordrecht:Springer,61-88.
Esaiasson P,Dahlberg S,Kokkonen A.2020.In pursuit of happiness:Life satisfaction drives political support[J].European Journal of Political Research,59(1):25-44.
Feng L L,Zhong H.2021.Interrelationships and methods for improving university students' sense of gain,sense of security,and happiness[J].Frontiers in Psychology,12:729400.
Fredrickson B L,Levenson R W.1998.Positive emotions speed recovery from the cardiovascular sequelae of negative emotions[J].Cognition and Emotion,12(2):191-220.
Fredrickson B L,Losada M F.2005.Positive affect and the complex dynamics of human flourishing[J].American Psychologist,60(7):678-686.
Fredrickson B L,Cohn M A,Coffey K A,et al.2008.Open hearts build lives:Positive emotions,induced through loving-kindness meditation,build consequential personal resources[J].Journal of Personality and Social Psychology,95(5):1045-1062.
Fredrickson B L.2013.Positive emotions broaden and build[J].Advances in Experimental Social Psychology,47:1-53.
Gable P,Harmon-Jones E.2010.The motivational dimensional model of affect:Implications for breadth of attention,memory,and cognitive categorisation[J].Cognition and Emotion,24(2):322-337.
Gouldner A W.1960.The norm of reciprocity:A preliminary statement[J].American Sociological Review,25(2):161-178.
Graham S.1991.A review of attribution theory in achievement contexts[J].Educational Psychology Review,3(1):5-39.
Heider F.1958.The psychology of interpersonal relations[M].New York:John Wiley & Sons,322.
Kustermans J,Horemans R.2022.Four conceptions of authority in international relations[J].International Organization,76(1):204-228.
Niemi L,Doris J M,Graham J.2023.Who attributes what to whom?Moral values and relational context shape causal attribution to the person or the situation[J].Cognition,232:105332.
Norris P.2011.Democratic deficit:Critical citizens revisited[M].New York:Cambridge University Press,1-335.
Oyserman D,Coon H M,Kemmelmeier M.2002.Rethinking individualism and collectivism:Evaluation of theoretical assumptions and meta-analyses[J].Psychological Bulletin,128(1):3-72.
Rahimi A,Bigdeli R A.2014.The broaden-and-build theory of positive emotions in second language learning[J].Procedia-Social and Behavioral Sciences,159:795-801.
Rhodes R A W.1996.The new governance:Governing without government[J].Political Studies,44(4):652-667.
Rothstein B.2009.Creating political legitimacy:Electoral democracy versus quality of government[J].American Behavioral Scientist,53(3):311-330.
Sun W K,Wang X H.2012.Do government actions affect social trust?Cross-city evidence in China[J].The Social Science Journal,49(4):447-457.
Yu K P.2018.Governance and good governance:A new framework for political analysis[J].Fudan Journal of the Humanities and Social Sciences,11(1):1-8.
Zhang H Y,Zhao H H.2021.Influence of urban residents' life satisfaction on prosocial behavioral intentions in the community:A multiple mediation model[J].Journal of Community Psychology,49(2):406-418.
Zhong Y.2014.Do Chinese people trust their local government,and why?[J].Problems of Post-Communism,61(3):31-44.
基本信息:
中图分类号:B842;D630
引用信息:
[1]郑建君,谭舒予.政府权威感知形成的心理机制解析:过程机制与边界条件[J].公共管理评论,2025,7(02):56-79.
基金信息:
国家社会科学基金一般项目“中国公民的政治价值观及其对国家稳定的影响机制研究”(项目批准号:21BZZ094)的资助
2025-03-31
2025-03-31
2025-03-31