陈鼎祥

• 1:北京师范大学政府治理研究中心

摘要(Abstract)：

在探讨公共服务动机影响效应时，“阳光面”与“阴暗面”的线性论断已然成为当前的主流观点。区别于先前的线性论断，本文基于非线性视角提出了公共服务动机“过犹不及”效应的假设。论文运用问卷调查法，对中国南方某一地级市的1407名公务员样本展开实证分析，进而验证提出的理论假设。研究结果显示：公务员的公共服务动机对其工作满意度、组织承诺和工作投入存在“过犹不及”效应，但对其吹哨意愿的“过犹不及”效应没有得到数据支持。研究结果丰富了公共服务动机理论的研究视角，突破了学界对公共服务动机影响效应一贯坚持的线性认识。

关键词(KeyWords)： 公共服务动机;工作满意度;组织承诺;工作投入;吹哨意愿;过犹不及

Abstract:

Keywords:

基金项目(Foundation): 国家自然科学基金青年科学基金项目“基于资源理论的公共服务动机双刃剑与非线性影响研究”(项目批准号:72304036);; 国家社会科学基金重点项目“完善干部担当作为的激励机制研究”(项目批准号:20AZD020);; 中央高校基本科研业务费专项“政策设计的公众行为基础与政策反馈机制研究”(项目批准号:1233300007)资助

作者(Author): 陈鼎祥

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• (1)James L.Perry(2014)总结了公共服务动机理论研究的三波浪潮(three waves):第一波浪潮的研究聚焦于探讨公共服务动机的概念内涵、结构维度和测量工具(2000年之前);第二波浪潮的研究聚焦于探讨公共服务动机的前因和结果(2000—2010年);第三波浪潮的研究聚焦于公共服务动机结构维度的反思、测量方式的新尝试、研究方法的精细化,以及公共服务动机的国际化研究等话题(2010年之后)。2019年9月,第二届公共服务动机国际会议在美国召开,会议主题是“提升公共服务动机”,旨在探讨如何实现公共服务动机理论和实践的融合,并通过专栏文章提出了未来公共服务动机理论研究的重要议题(Witesman and Christensen,2023),成为引领公共服务动机理论下一波研究的标志。