张会平,张兰,陈晨,张龙鹏

• 1:电子科技大学公共管理学院

摘要(Abstract)：

本文以成都市人民政府网络理政平台公开办理的2931封市长信件为数据源,采用基尼系数,从回应时长、回应内容和回应结果三个维度测度政府回应的城区差异,分析诉求时间、诉求领域、问政对象、制度设计四个因素对政府回应城区差异的影响。研究发现:部分回应内容要素和回应结果的城区差异较大;回应时长、回应内容、回应结果的城区差异随时间演变表现出不同态势;诉求领域是影响政府回应城区差异的结构性因素,不同领域诉求在各回应维度上的城区差异较大;问政对象和制度设计影响不同维度上的城区回应差异。

关键词(KeyWords)： 城市治理;网络问政;政府回应;城区差异;基尼系数

Abstract:

Keywords:

基金项目(Foundation): 国家社会科学基金项目“大数据驱动的公共服务跨层级联动创新研究”(项目批准号:17BGL263)资助

作者(Author): 张会平,张兰,陈晨,张龙鹏

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