元帅,陈志霞,郭金元

• 1:华中科技大学公共管理学院

摘要(Abstract)：

提升街头官僚公共服务动机是全面深化改革攻坚阶段破除基层一线公务员“为官不为”现象、建设人民满意的基层一线公务员队伍的关键举措。自由裁量权作为街头官僚履职的重要工具，现有研究多关注其对街头官僚执行政策的影响，本文则旨在探讨自由裁量权对街头官僚工作动机的影响。基于行为公共管理视角，依据自我决定理论，本文探讨了自由裁量权是否以及如何影响街头官僚公共服务动机。研究采用调查实验法和问卷调查法检验理论假设。研究一发现自由裁量权对街头官僚公共服务动机存在正向影响。研究二发现职业认同在自由裁量权和街头官僚公共服务动机关系中发挥中介效应，繁文缛节显著负向调节自由裁量权对职业认同的影响，且削弱了职业认同的中介作用。本文验证了自由裁量权对街头官僚公共服务动机的正向影响及作用机制，丰富了街头官僚公共服务动机前因研究，结论为提升街头官僚公共服务动机提供了一定的实践启示。

关键词(KeyWords)： 街头官僚;自由裁量权;公共服务动机;职业认同;繁文缛节

Abstract:

Keywords:

基金项目(Foundation): 国家社会科学基金重点项目“行为公共管理视角下创新互联网时代群众工作机制研究”(项目批准号:20AZD019);国家社会科学基金重点项目“领导排斥行为影响因素的毒性三角模型及其作用机制研究”(项目批准号:17AGL014);; 教育部哲学社会科学研究后期资助项目“行为公共管理视角的城市幸福指数及其影响因素研究”(项目批准号:18JHQ080);; 国家财政专项华中科技大学人文社科“双一流”发展基金项目“行为公共管理实验室平台项目”(项目批准号:HUST2019)资助

作者(Author): 元帅,陈志霞,郭金元

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