周豪,包国宪

• 1:兰州大学管理学院
• 2:兰州大学中国政府绩效管理研究中心

摘要(Abstract)：

绩效信息报告与公开的外部作用发挥有一个不可忽视的逻辑前提,即作为信息接收者的公众要信任被公布的绩效信息。已有关于信息来源和政府绩效信息可信度关系的研究未关注信息一致性的影响,并且缺乏中国情境下的实证探索。本研究采用调查实验法,通过两个独立的子实验,分别从政府与第三方来源信息一致和信息冲突的角度探索中国情境下公众对政府绩效信息信任的影响因素。研究结果表明,公众对同一来源的政府绩效信息的信任并不是一成不变的,政府来源与第三方来源政府绩效信息的一致性会影响公众对绩效信息的信任度;总体而言,公众更信任报告绩效水平相对更低的一方。研究结论一定程度上印证了中国情境下反公共部门偏差的存在。本研究从行为公共管理学的角度拓展了中国情境下政府绩效信息管理的相关理论,为政府绩效信息公开实践以及同第三方评估机构的互动提供了启示。

关键词(KeyWords)： 政府绩效信息;第三方评估;信息来源;信息一致性;公众信任;反公共部门偏差

Abstract:

Keywords:

基金项目(Foundation): 研究阐释党的十九届四中全会精神国家社会科学基金重点项目“国家治理效能目标导向下的政府职责体系优化研究”（项目批准号:20AZD032）;; 甘肃省教育厅优秀研究生“创新之星”项目“公众何以信任政府绩效信息?——中国情境下的调查实验”（项目批准号:2021CXZX-165）资助

作者(Author): 周豪,包国宪

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• (1)选择这两种模式进行比较的原因主要包括:第一,文章篇幅有限,我们希望使研究问题更聚焦;第二,第一方评估的组织者政府自身同时也是被评估对象,独立第三方评估的组织者是外部第三方机构,从理论上讲不受被评估对象政府的干扰,所以这二者分别是典型的纯自评和纯他评。相反,第二方评估虽然是内部评估,然而评估决定权掌握在上级政府手中;委托第三方评估更像是一种“准第三方评估”,最终的评估决定权还是掌握在政府手中。如果研究信息来源对公众绩效信息信任度的影响,对第一方评估结果和独立第三方评估结果二者的比较应该是最为重要和最应首先切入的。